Technical Support

Want to be 100% sure of the smooth operation of your site? Entrust his technical support to us. This service includes a large list of monthly work: monitoring the availability and performance of the site, timely detection and correction of errors, updating information, preparing advertising banners, finalizing and upgrading functionality, and protection against viruses and spam.

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TECHNICAL SUPPORT

Want to be 100% sure of the smooth operation of your site? Entrust his technical support to us. This service includes a large list of monthly work: monitoring the availability and performance of the site, timely detection and correction of errors, updating information, preparing advertising banners, finalizing and upgrading functionality, and protection against viruses and spam.

GET 24/7 SUPPORT

Hire Us to Updating/Manage Your Website

If a site in your business is an important sales tool, then it needs periodic updating of information and the introduction of new functionality. Has the phone number or address changed? Has the product catalog expanded? Want to add an order calculator? Need to post a news or promotion? In all cases, you can solve these problems by our specialists.

WHAT TASKS DOES THE TECHNICAL SUPPORT
OF THE SITE SOLVE?

  • Functional development, integration with services
  • Analysis of development paths and new growth points
  • Filling with graphic and text content
  • Diagnostics, treatment of viruses and vulnerabilities
  • Correct operation in all browsers and devices
  • Domain and hosting extension
  • Protection against hacking, elimination of failures and errors
  • Creating backup copies of the resource
  • Creating backup copies of the resource

WE HAVE THE SKILLS TO WORK WITH ALL POPULAR CMS

Wordpress

Drupal

Joomla

FEATURES INCLUDE IN TECHNICAL SUPPORT

1. MONITORING AND MAINTENANCE OF HOSTING

We provide control of disk space on the hosting, delete temporary files, negotiate and communicate with the support service of the hosting provider.

Result : your confidence that all important processes will be completed on time.

2. BACKUP FILES AND DATABASES

We create full backup copies of sites and their databases.

Result : the opportunity at any time to deploy a version of the site with relevant information.

3. MONITORING THE HEALTH OF THE SITE

We provide access control to the site and databases, we check the server’s response to requests.

Result : prompt response to problems with the site.

4. MONITORING OF VIRUS ATTACKS AND THE PRESENCE OF MALICIOUS CODE

We analyze the project for malicious scripts, protect it from hacking and hacker attacks.

Result : stable operation of the site, minimal chances to get under the filters of search engines.

5. SITE RECOVERY, ANALYSIS OF LOG FILES ON THE SERVER

In case of problems with access to the site, analyze log files, identify and eliminate the causes of failures.

Result : quick solution to problems associated with the hosting.

6. CHECK FOR CROSS-BROWSER COMPATIBILITY

We control the display of pages in different browsers, analyze and correct errors.

Result : the correct display of the site on each device and in each browser.

WITH US YOU WILL NOT MISS A SINGLE CLIENT

Want to know more? Additional useful information – on each page of services.

YOUR PROJECT TEAM

PERSONAL MANAGER

Your project will be supervised by a personal account manager. He controls the actions of employees and is always ready to answer questions, advise on the development strategy of the web resource.

PROJECT MANAGER

A specialist whose main task is to manage the project as a whole: design and prioritization, planning of tasks, control, communications, as well as prompt problem solving.

UI / UX DESIGNER

Creates corporate identity, designs and draws interfaces. Visualizes the main idea and concept of the project in the schedule.

FRONT-END DEVELOPER

Creates interfaces with which users will interact, typeset websites according to modern standards, masterfully owns JavaScript, HTML, CSS.

BACK-END DEVELOPER

Responsible for the server side of the project and implementation of the CRM system.

USABILITY SPECIALIST

Research, analyze and improve the user interface in order to create a user-friendly interface, and ultimately to achieve high conversion and increase sales.

TESTING SPECIALIST

Connects upon completion of work, before launching the release for a wide audience. For completeness of testing, we connect 2-3 testers to the project.

OUR WARRANTIES

We Know We Will Do It

Our experienced team of designers will work on your project, who will monitor the latest trends in web design and regularly improve their skills in leading training centers in the country.

Each stage of site development is carried out according to the terms which is agreed with the customer. In the end, you will get exactly the result you wanted. 

At the same time, we never give up our projects and are ready to engage in their development, maintenance and support in the future.

Responsive layout of the site is fully tested on all popular devices, resolutions and browsers. We guarantee the availability of the resource, confidentiality and reliable protection of information from third-party access.

Schedule a Call

We make sure that each client knows what he pays for, and we are jointly and severally liable for the development of the project. If you, like us, adhere to a transparent professional relationship and are prepared for the fact that your site will have several times more potential customers, order a website design/redesign and responsive layout right now.